Payments

• Can I get an invoice for my tickets?
• Can I get a VAT invoice?
• How can I change the default currency?
• How do I check if my booking has gone through?
• What forms of payment can I use?
• What should I do if I lost connection during the payment process?
• What should I do if I've been charged but haven't received my tickets?
• What should I do if the payment isn’t successful during the booking process?

• What system does RailClick use to prevent fraud in case of card theft or loss?

  We offer you a 100% secure purchase without any possibility of fraud and all confidential data is encrypted.

  If your card is VISA or MASTERCARD it will be validated through secure online shopping systems such as Verified by Visa and MasterCard Secure Code.

  These systems are offered by your bank's card, allowing to verify the cardholder's identity as a preliminary step to the transaction amount.

  This prevents fraudulent use in case of theft or loss of the card.

• Why does RailClick charge a booking fee?
• Why is my PayPal payment not working?
• Why was my payment rejected?