Payments

• Can I get an invoice for my tickets?
• Can I get a VAT invoice?
• How can I change the default currency?
• How do I check if my booking has gone through?
• What forms of payment can I use?
• What should I do if I lost connection during the payment process?
• What should I do if I've been charged but haven't received my tickets?
• What should I do if the payment isn’t successful during the booking process?
• What system does RailClick use to prevent fraud in case of card theft or loss?

• Why does RailClick charge a booking fee?

  When you book on our website, we may charge you a booking fee. This fee is used to improve our products and services so that you can continue enjoying hassle-free rail travel.

  We keep a close eye on our fees to ensure that we are always putting your money to the best use and providing you with the best value.

• Why is my PayPal payment not working?
• Why was my payment rejected?