Payments

• Can I get an invoice for my tickets?

• Can I get a VAT invoice?

  RailClick sells tickets on behalf of rail companies and does not charge VAT on rail travel; this is the responsibility of the rail companies.

  If VAT is charged on rail travel (usually within the EU), it will be displayed on your ticket, or you can request an invoice directly from the rail provider if you need to recover VAT for your business account.

  RailClick does charge VAT on booking fees, which are displayed on your confirmation email.

  Invoices with VAT number for your tickets, if available, are paid directly by the train operator.

  Learn more about each carrier's terms:

  • Trenitalia
  • Renfe
  • Deutsche Bahn
  • SNCF
  • Eurostar
  • SBB
  • ÖBB
  • SNCB
  • NS
  • Iryo
  • České dráhy (ČD)
  • Dänische Staatsbahnen (DSB)
• How can I change the default currency?
• How do I check if my booking has gone through?
• What forms of payment can I use?
• What should I do if I lost connection during the payment process?
• What should I do if I've been charged but haven't received my tickets?
• What should I do if the payment isn’t successful during the booking process?
• What system does RailClick use to prevent fraud in case of card theft or loss?
• Why does RailClick charge a booking fee?
• Why is my PayPal payment not working?
• Why was my payment rejected?